Many behavioural health providers want to know Who owns Qualifacts? as the company continues to expand its influence in the electronic health record (EHR) space, including platforms like, CredibleBH with its streamlined CredibleBH login system, Qualifacts has become synonymous with innovation.
Its cloud-based solutions are specifically tailored for mental health and human service organizations, solidifying its position as a powerhouse in healthcare technology.
But behind the scenes, who actually owns and drives this growth? From private equity firms to strategic mergers, the ownership of Qualifacts reveals a lot about its vision, stability, and future direction.
Let’s break it down, from its founding to its current ownership and leadership structure.
Who holds ownership of Qualifacts?
Warburg Pincus, a leading global private equity firm. In 2021, Warburg Pincus acquired Qualifacts as part of a strategic investment to expand its healthcare portfolio.
At the time of acquisition, Warburg Pincus also supported the merger of Qualifacts and Credible Behavioural Health, forming one of the largest behavioural health EHR platforms in the United States.
About Warburg Pincus
| Attribute | Details |
|---|---|
| Type | Private Equity Firm |
| Headquarters | New York, NY |
| Founded | 1966 |
| Focus Areas | Healthcare, Tech, Financial Services, and more |
| Assets Under Management | $80+ Billion (as of latest reporting) |
Warburg Pincus is known for investing in high-growth companies and helping them scale through strategic partnerships, operational improvements, and long-term vision. Their ownership of Qualifacts reflects a strong commitment to advancing behavioural healthcare technology.
Who owns Qualifacts? As of today, it is primarily owned by Warburg Pincus, which holds a controlling stake in the company.
After knowing that who is owning the company , let me take you to the brief overview of the company Quaklifact.
About Qualifacts: A Behavioural Health Tech Powerhouse
Qualifacts, headquartered in Nashville, Tennessee, is a leading provider of cloud-based EHR software designed specifically for behavioural health and human service providers. The company’s mission is to simplify clinical workflows, improve outcomes, and empower care teams through intuitive, scalable technology.
Founded in 2000, Qualifacts grew rapidly by delivering on its promise to address the unique needs of behavioural health organizations—an area often underserved by traditional EHR systems.
Key Milestones in Qualifacts’ History
| Year | Milestone |
|---|---|
| 2000 | Qualifacts is founded in Nashville, TN. |
| 2014 | Acquired by private equity firm Great Hill Partners. |
| 2020 | Merged with Credible Behavioural Health. |
| 2021 | Acquired by Warburg Pincus, a global private equity firm. |
After knowing about the Qualifacts briefly, lets understand about merger of Qualifacts with Credible Behavioural Health
Qualifacts Merger with Credible Behavioral Health
Ownership isn’t just about who writes the checks—it’s also about strategic alignment. When Warburg Pincus brought together Qualifacts and Credible Behavioural Health in 2020–2021, it marked a significant evolution for both companies.
What the Merger Means
- Expanded Capabilities: The combined entity offers broader features—from clinical documentation to billing and telehealth.
- Increased Market Share: Together, they serve more than 75,000 behavioral health professionals across the country.
- Unified Mission: Both brands share a goal of improving behavioral health outcomes through accessible, user-friendly tech.
This merger, orchestrated under Warburg Pincus’ direction, further answers the question: Who owns Qualifacts? Warburg Pincus not only owns it—they actively shaped its future by creating one of the most comprehensive behavioural EHR platforms on the market.
Leadership and Governance of Qualifacts
Ownership is about financial backing, but leadership is what drives the vision. Let’s look at the executive team steering Qualifacts today.
Executive Leadership Snapshot
| Name | Role |
|---|---|
| Paul Ricci | CEO (former CEO of Nuance Communications) |
| Todd Charest | Chief Product Officer |
| Jeff Silverman | Chief Operating Officer |
| Kristin Michael | Chief Customer Officer |
These seasoned leaders bring experience from healthcare, tech, and enterprise software—further enhancing Qualifacts’ value under Warburg Pincus’ ownership.
So, who owns Qualifacts? Warburg Pincus holds the reins financially, but it’s this leadership team that steers the company forward on a day-to-day basis.
What’s Next for Qualifacts?
Looking ahead, Qualifacts is expected to continue expanding its EHR capabilities, investing in AI-driven solutions, and possibly acquiring more niche players in the behavioural health tech space.
With Warburg Pincus’ backing and a clear focus on innovation, the company is well-positioned to remain a dominant player in the EHR market.
Who owns Qualifacts? Still Warburg Pincus—but their influence extends far beyond the balance sheets. They are shaping how mental health professionals engage with technology to improve lives.
Conclusion
To wrap up, Qualifacts is currently owned by Warburg Pincus, a global private equity firm known for strategic investments in high-growth companies.
Through this ownership, Qualifacts has expanded its reach, merged with Credible Behavioural Health, and solidified its role as a leader in behavioural healthcare technology.
Knowing who owns Qualifacts provides valuable insight into the company’s direction, stability, and potential for innovation. For providers, clients, and stakeholders alike, this ownership means access to a robust, evolving platform that’s built to support meaningful, long-term care outcomes.
